In short
NinjaOne SaaS Backup, formerly Dropsuite, is cloud-to-cloud backup for Exchange Online, OneDrive, SharePoint and Teams, with incremental backups several times a day and point-in-time, item-level restores. It is licensed per seat in four bundles: Standard, + Entra, + Archiver, and + Archiver + Entra, with a fair-use storage allowance pooled across your organisation.
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From Dropsuite to NinjaOne SaaS Backup
NinjaOne, the IT management software company, acquired Dropsuite in June 2025. NinjaOne says the Dropsuite website has been retired and the technology continues as NinjaOne SaaS Backup, powered by the same platform. NinjaOne says existing backups, data and retention settings carried on unaffected, and existing Dropsuite customers can keep working as before or use NinjaOne's optional Bring Your Own Dropsuite connection to manage their backups alongside NinjaOne.
You will still see the old name in places: some catalogues and quotes still show Dropsuite alongside the NinjaOne name, and plenty of people still search for Dropsuite backup. This page covers the Microsoft 365 side; our Cloud Security site has a general overview of NinjaOne SaaS Backup as a product.
The need for it is the same as for any Microsoft 365 backup solution: Microsoft's recycle bins and version history are time-limited, and under the Microsoft 365 shared responsibility model recovering your data is your job.
What NinjaOne SaaS Backup covers in Microsoft 365
| Workload | What is protected |
|---|---|
| Exchange Online | Mailboxes: inbox, sent items, folders, attachments, calendar and contacts |
| OneDrive | Files and folders |
| SharePoint | Site collections, document libraries and lists |
| Teams | Teams structure, channel messages and associated files |
| Entra ID (+ Entra bundles) | Users, Microsoft 365 groups, roles and admins, Conditional Access policies, app registrations, devices and BitLocker keys |
Channel message coverage is a point in its favour for organisations that hold discussions in Teams channels. NinjaOne's own FAQ also refers to Teams chat histories; Teams chat coverage varies a great deal between products, so we confirm exactly what will be captured for your tenant before you rely on it. Our Microsoft Teams backup page explains why chats are the hard part.
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The four bundles
NinjaOne SaaS Backup is licensed per seat, and you choose the bundle that matches what you need to protect:
| Bundle | What it includes | Typical reason to choose it |
|---|---|---|
| Standard | Backup and restore for Exchange Online, OneDrive, SharePoint and Teams | Straightforward Microsoft 365 backup |
| + Entra | Standard plus point-in-time backup of Entra ID users, groups, roles and policies | A directory you would struggle to rebuild by hand |
| + Archiver | Standard plus journaling-based email archiving with eDiscovery and legal hold | Email you must keep and produce on request |
| + Archiver + Entra | All three: backup, archiving and Entra ID backup | Everything on one per-seat licence |
The Entra bundles matter because Microsoft's own Entra ID protection is short: soft-deleted users, groups and app registrations can be restored for 30 days, and Microsoft Entra Backup and Recovery, which needs Entra ID P1 or P2, keeps up to seven days of daily backups. Licensing for that option is on Dropsuite Entra ID backup.
The Archiver bundles are a different job from backup: an archive records every message as it is sent or received so you can prove what was said years later. Our Email Archiving site explains NinjaOne SaaS Backup + Archiver and the difference between email archiving and backup.
Backups, retention and restores
Backup frequency. NinjaOne says backups run several times a day, typically every four to six hours depending on the workload and the limits of Microsoft's APIs. Backups are incremental: after the first full copy, only new and changed items are sent. Auto-discovery and coverage reports help you spot new users and sites that are not yet protected.
Retention. Retention is set by policy, per app, department or user group, and can be kept for a few days, several years or indefinitely, according to NinjaOne. Backup data for inactive users can be kept, which is how a leaver's mailbox and OneDrive stay recoverable after their Microsoft licence is removed; our Email Archiving site's guide to leavers' mailboxes covers the wider question.
Restores. NinjaOne lists point-in-time and item-level recovery: a single email, a folder, a whole mailbox, a OneDrive folder, a SharePoint library or Teams files, from any point in the backup timeline. Restores can go to the original account or a different user, or be exported as a download, and NinjaOne says they keep original permissions and metadata. An audit trail records who backed up and restored what, and when.
For worked examples, see Microsoft 365 backup and restore, restore a deleted OneDrive and restore a deleted SharePoint site.
Is NinjaOne SaaS Backup for Microsoft 365 the right fit for you?
We will check it against your systems and requirements and recommend the right option.
Storage, fair use and data location
NinjaOne does not cap storage per tenant. Instead, its SaaS Backup Fair Use Policy gives each paid seat an allowance of up to 250 GB, and the allowances are added together across your whole organisation. Heavy users are balanced by light ones, so the question to check is whether your total Microsoft 365 data fits the pooled allowance, not whether any one mailbox is large. We can check your usage reports before quoting.
On location, NinjaOne says its data centres are in multiple regions (the US, the EU and Asia-Pacific) and that customers can choose where their data is stored. If you need a particular location for UK GDPR or a customer contract, tell us before set-up and we confirm the available regions for your account at quote. Our Microsoft 365 backup compliance page covers the wider data protection questions.
Who it suits and how we help
NinjaOne SaaS Backup suits small and mid-sized organisations that want per-seat Microsoft 365 backup without managing storage, and those that want backup, Entra ID protection and email archiving on one licence. Organisations already using NinjaOne for device management may also like having backup from the same vendor.
If you are comparing it with a similar per-seat platform, see Acronis vs NinjaOne SaaS Backup, or the Microsoft 365 backup comparison for all five.
We can choose the bundle with you, connect your tenant, set retention and restore permissions, check the first backups complete and test a restore together. Licence counts and renewals sit on your Forever Systems account; licensing detail is on Dropsuite pricing, with terms confirmed at quote. Contact us to talk it through.
How Forever Systems helps with Microsoft 365 backup
We are an independent UK IT and cyber security provider. We supply more than one Microsoft 365 backup product, so we can recommend what fits your tenant, your retention needs and your budget rather than one vendor's answer to everything.
- Review what you have: we look at your Microsoft 365 licences, retention policies and any existing backup before suggesting anything new
- Help you choose: we compare the backup products we supply against the workloads you need covered, such as Exchange Online, OneDrive, SharePoint, Teams and Entra ID
- Set-up and onboarding: we can help connect the backup service to your tenant and agree what is protected and how long copies are kept
- Restore testing: we can help you plan and run test restores so you know how recovery works before you need it
- Licensing in one place: backup licences alongside your Microsoft 365 subscriptions, with terms confirmed at quote
We work with businesses, schools, charities and public sector organisations. Contact us to talk it through.
Frequently asked questions
Is NinjaOne SaaS Backup the same as Dropsuite?
Yes. NinjaOne acquired Dropsuite in June 2025 and the platform continues as NinjaOne SaaS Backup. NinjaOne says existing Dropsuite backups, data and retention policies are unchanged.
Does NinjaOne SaaS Backup back up Teams?
Yes. It backs up Teams structure, channel messages and associated files. Teams chat coverage differs between products, so we confirm exactly what is captured for your tenant before you rely on it.
How often does NinjaOne back up Microsoft 365?
NinjaOne says several times a day, typically every four to six hours depending on the workload and Microsoft's API limits. Backups are incremental after the first full copy.
How much storage does NinjaOne SaaS Backup include?
NinjaOne's Fair Use Policy gives each paid seat an allowance of up to 250 GB, pooled across your whole organisation, rather than a cap per tenant or per mailbox.
Can NinjaOne back up Entra ID?
Yes, in the + Entra and + Archiver + Entra bundles, which add point-in-time backup of users, groups, roles and admins, Conditional Access policies, app registrations, devices and BitLocker keys.
How much does NinjaOne SaaS Backup cost?
It is licensed per seat, and the price depends on the bundle, the number of users and the term. Ask us for a quote.
Still have a question about NinjaOne SaaS Backup for Microsoft 365?
Ask us and a member of our team will reply by email.
More Microsoft 365 backup guides
AcronisAgentless backup in Acronis Cyber Platform, per seat or per GB.
Axcient x360CloudCloud-to-cloud backup with SmartSearch, AirGap and pooled storage.Compare backupThe five platforms we supply and Microsoft 365 Backup, side by side.Entra IDUsers, groups, Conditional Access and app registrations: native limits and the options we supply.